GUARANTEED SAFE & PRIVATE CHECKOUT
Frequently Asked Questions
Can you help me with the registration?
Sometimes it might be difficult for some to register via an online form. Perhaps you like a more traditional approach? In case you would like to make a reservation by sending us an email or calling us, feel free to get in touch on our contact page or send us a message on WhatsApp (the green little button at the bottom right side of the screen). We are happy to assist you in the process of getting your tickets for the upcoming retreats.
How does the Booking Process work?
Once you have completed this registration form, you will be redirected to our payment gateway (we are working with Stripe) in order to make your online payment of the deposit (3,000 THB). This is to secure your reservation. When this step has been finished, we will all receive a confirmation mail. Please check your spam folder if you didn’t get a confirmation after the booking and make sure you have typed your email address correctly!
After that we register you and send you a confirmation mail with the details that help you to take part in the upcoming event. You should normally receive an automatic confirmation mail in the minutes right after your booking has been completed. If that doesn’t happen it might be because you have entered your email address incorrectly or because the mail went into your spam folder. In this case, please contact us!
Is it Private and Secure?
Can I pay by Credit Card?
Yes! We have established a secure payment gateway with both Stripe. Deposit payments can be made by via our booking form above.
Can I get a Refund?
Yes, in certain cases it’s possible to request a refund. Please have a look at our refund and returns policy to get up-to-date information and details. Basically, you can request a full refund if you cancel at least 90 days before the event starts. You qualify for a partial refund if you cancel 90 – 30 days before the event starts and you won’t receive any refunds if you cancel less than 30 days before the event starts. There are more details to be found in our policy – and you should definitely read it before you make a booking with us.